Page 2. Consultation with an otolaryngologist in Turkey, Istanbul

Turkey, Istanbul

23. Group Florence Nightingale Hospitals

5.0

100% patients recommend

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Group Florence Nightingale Hospitals is at the forefront of modern medicine and surgery in Turkey having been founded in 1989 as the first hospital for cardiovascular diseases in the region under the aegis of the Turkish Society of Cardiology.

All facilities are JCI and ISO accredited. Additionally, Istanbul FNH was also awarded Sign of the City in 2014 and British QHA accreditation in 2015.

Today, there are 4 general hospitals, 2 medical centers, as well as Demiroglu Bilim University which has a medical faculty, a school of nursing and a vocational school of healthcare.

The Group has maintained its reputation for excellence by combining expertise with the highest caliber of staff and healthcare innovation to ensure that each and every patient receives the best care possible.

An American-based international non-profit organization that evaluates and accredits healthcare institutions has given Florence Nightingale the global “Gold seal” for inpatient care and safety of the highest level.

Consultation with an otolaryngologist Patient Experience Reviews

Verified review.

I highly recommend Florence Nightingale Hospital to anyone that is about to undergo a medical journey. For us, everything happened so suddenly. From the moment we uploaded files and made our request on Bookimed, Aliser as the International Coordinator was immediately on hand to support us - incredibly attentively and with compassion. He was supportive to our needs, and at a moment’s notice jumped onto WhatsApp calls to answer any questions and went above and beyond to give us the information we needed. We were navigating significant timezone issues (based in Hong Kong, whereas the patient, father-in-law, was in Albania) but we didn’t feel this burden. We had lots of specific needs that were met, including jumping onto a Video call with Professor Yildiray Yuzer, to answer questions directly. We weren’t the easiest of patients with lots of reassurance needed, but Aliser was helpful in being able to put himself in the position of the patient and being on our side to help us. We were incredibly satisfied by the level of support that we received - especially in comparison to other hospitals in Istanbul. I can’t recommend Aliser and the level of support we received enough - especially in such difficult circumstances. Once we arrived in Istanbul we appreciated being met with a transfer, and recommendations were made for accommodation to ensure that we were comfortable. Throughout our consultations, we most definitely felt that the Florence team was earnest - putting patient health first, above profit, which we appreciated. During the hospital stay itself, we were also blown away by the compassion of the nurses and support staff in our ward. Something that was so challenging, was punctuated throughout with so many moments of warmth and support. In addition, the facilities, hospital rooms, and cleanliness and hygiene at Florence were fantastic, we couldn’t have wished for a better stay. Most importantly, we were reassured by the experience and expertise of Professor Yuzer and his team. Any patient can trust that they are in expert hands. It’s also helpful to see that these skills are supported by a genuine empathy for the patient. Ultimately, the procedure was a success (we hope that positive health outcome continues!). It feels surreal having embarked on the journey, however, I’m incredibly satisfied with the service, support and expertise of the hospital. There’s nothing I can think of to improve!